Privacy statement
We take our customers' privacy very seriously. Therefore, we will only collect and use your personal data in the manner set out in this Privacy Statement.
1) Collect information from you when necessary or in connection with transactions.
2) Your data will only be retained when required by law or in connection with the purpose of collection.
You can browse our website without providing personal data. When browsing our website without a login user account, you will browse anonymously, and we cannot identify you.
We'd love to hear from you. If you have any comments or suggestions, please email the relevant information to the online customer service
personal data collection
We do not sell, share or trade customer personal information collected online to third parties. Personal data collected online is only disclosed within the company group for internal use. When placing an order, the basic personal information we will collect from you includes:
1) name
2) Shipping address
3) Email address
4) Contact phone number
5) Date of birth
6) Gender
The personal data we collect from you will be used for the following purposes:
1) Shipping your purchase
2) Provide updates on product delivery status and customer support
3) To provide you with information about the product
4) To process your order, or to provide services and information upon your request or through our website
In addition, we will also use the information you provide to manage your account; verify and conduct your online payment-related transactions; review information downloaded from our website; identify website browsers; conduct website user statistics surveys; Without refusing to receive messages, send relevant product or service information that we think is suitable for you.
We may give your name and address to a third party (such as a courier company or supplier) to facilitate delivery.
Note: The courier company has the right to ask you to fill in your ID number, in order to provide customs internal inspection and verification to facilitate export arrangements.
We may retain your order data, but for security reasons we cannot directly retrieve that data. You can log in to your account, access order information, and check personal order information. You can also manage your personal addresses, bank details and newsletter subscriptions. You are responsible for keeping personal data confidential and not making it available to unauthorized third parties. We will not be liable for any improper use of passwords.
Personal Data Security
We ensure that all collected information is kept securely and confidentially. We will protect your personal data in the following ways:
1) Restricted access to personal data
2) Maintain technology products to prevent unauthorized access to computer data
3) When the information is not reserved for the purpose of recording, we will destroy your personal information under safe circumstances
We use 128-bit port-layer security (SSL) to process your financial information. The 128-bit secure communication port-layer encryption technology will take at least one trillion years to crack, and is an industry-standard security measure.
Personal Data Disclosure
We will not share your personal data with other organizations except for related companies and related third parties who provide delivery services on our website.
In special circumstances, our website may be required to disclose personal information, for example: Disclosure of personal information in cases where there is reason to believe that it will help prevent life or health from being threatened, or for law enforcement purposes.
If you think our website violates the privacy policy, please contact online customer service
computer data collection
When you browse our website, our server will automatically record the data sent by your browser. Information includes:
- Your computer IP address
- browser category
- pages viewed prior to visiting our website
- Pages viewed within our website
- Usage time of the above pages, products and information searched on our website, access time and date, and other statistical data.
The information collected will be used for analysis and evaluation to help improve this website and the services and products we provide. This information will not be used in conjunction with other personal information.
Privacy Statement Changes
Our website reserves the right to modify and change the privacy statement at any time.
Complaints about a breach of privacy policy
If you have any dissatisfaction with the way we handle customer privacy or complaints, please contact us.
